What is the cost of shipping?
The cost of shipping is calculated on the checkout page based on your shipping address and shipping priority, hence no defined cost can be stated for all instances
When will my order ship?

Accessory orders placed before 1 PM CT ship the same day in most cases. Accessory orders placed after 1 PM CT ship the following business day. NFA items require approval prior to shipment and will be shipped within 24-48 business hours.

Where does Home Of Silencers ship to?

Home Of Silencers ships to consumers and dealers within the United States. Many products on Home Of Silencers are regulated by federal, state, and local governments, and not all products are available or legal in all locales. It is the purchaser’s responsibility to ensure each item is legal in his/her state and local vicinity. Home Of Silencers will not ship or transfer to states where items are known to be prohibited.

What shipping carrier does Home Of Silencers use?

UPS is our carrier of choice for firearm-related packages; however, we utilize USPS for select products. If you select USPS for your shipping provider, please note that all packages are experiencing delays of up to  2 – 3 weeks and with limited tracking capability. We recommend UPS for those customers who wish to accurately track their packages or those who require packages in a short period of time. USPS provides an affordable delivery option and delivers 99.9% of the packages sent, but delivery may be delayed.

How do I track my package?
When your product ships, we will provide a tracking number via email. You can also log in to your account to view the tracking number for your order. If you select USPS for your shipping provider, you may have limited tracking capability.
What if my package is lost during shipping?
Home Of Silencers will ensure you receive your purchase. If an item is not received and the time frame estimated for the shipping service you selected has been exceeded, we will send a replacement product. Since COVID-19, USPS packages take longer than usual to deliver, up to 4 weeks in some cases. Additionally, many packages sent via USPS do not track correctly. If you want accurate tracking information, we strongly suggest selecting the UPS shipping option instead of USPS.
Can you ship a suppressor to my residence?
If you are a TX resident and upon approval, full instructions are provided on how we can ship your NFA item direct to your residential address. All items are shipped UPS ground Adult signature required.

 

RETURN POLICY

What is Home Of Silencers’s return policy?
NFA Items:
To maintain our goal of providing fantastic customer service and competitive pricing, a 10% cancellation fee will be applied to any canceled order where a serial number is assigned during the order process. This 10% cancellation fee applies to most orders and only applies to orders where Home Of Silencers has not initiated the Shipping process and the return request was made within seven days of purchase.
If the Shipping process has been initiated, and a return request is made within seven days of purchase, a 35% restocking fee will be applied to the refund amount. If we have not initiated the paperwork, and a return is requested after seven days from the order date, a restocking fee of up to 35% will be applied to the refund amount. Pre-orders, orders 14 days or older and those orders that have shipped do not qualify for a refund. Promotional items may have special return restrictions. Please see each promotion’s details for any exclusions to this return policy. Paid taxes do not qualify for a refund (IE, we have filed your paperwork).
Firearms:

We do not accept returns for firearms. Orders that have been placed, and not shipped, are subject to a 10% cancellation fee.

Accessories:

We are happy to process returns within 7 days of delivery as long as the product(s) are unused and in their original packaging and condition. All returns are subject to a 15% restocking fee. Shipping charges are not refundable. Shipping fees for returns to Home Of Silencers are the sole responsibility of the customer.  We highly encourage all returns to Home Of Silencers to be sent with tracking and insurance to ensure the correct and safe delivery of the accessory being returned or exchanged. Please email us at sales@homeofsilencers.com to initiate a return or exchange.

Services and Trusts:
Service fees and digital downloads such as NFA Gun Trusts are non-refundable.