MANUFACTURER WARRANTIES
The following manufacturer warranties come directly from the individual manufacturer web sites and can be considered current and applicable as of May 15, 2020. Home Of Silencers will make every effort to keep this page as up to date as possible but it is the responsibility of the purchaser to determine if this represents the latest and applicable warranty specific to their purchase.
AAC – Advanced Armament Corp
SILENCER LIFETIME LIMITED WARRANTY AAC will repair or replace free of charge any silencer manufactured by AAC for the duration of this lifetime warranty. This warranty is of unlimited duration, and covers, at Advanced Armament Corp. and its affiliates’ discretion, service, repair, and/or replacement of damaged products caused by normal use.
LIMITATIONS This warranty does not cover damage to the silencer and/or host firearm resulting in whole or in part from criminal, abusive or negligent use, improper or careless handling, unauthorized modifications, defective, improper handloaded or reloaded ammunition, or neglect. Any repairs to the unit made necessary by these factors will be invoiced to the owner. Further, baffle strikes which are not due to a defect in workmanship are not covered by this warranty. Centerfire rifle caliber silencers are not warrantied for use on barrels less than 10” in length on most “intermediate” cartridges with the exceptions: the 762-SDN-6 and 762-SD silencer are warrantied on barrels as short as 7.5” in 300 AAC BLACKOUT. The SR7 is warrantied down to 6″ on 300 AAC BLACKOUT barrels. For cartridges such as .308 Win, the minimum barrel length is 14.5″ for all .308 silencers other than the Cyclone, which has a minimum of 16″ on .308.
DEFINED Negligent or abusive use is defined as utilizing the silencer in a way that is likely to result in premature wear or damage to either the silencer or the host firearm. Further, the warranty does not cover prohibited usage as described in our various owners’ manuals. This expressed limited lifetime warranty is the only warranty on this product. This product is sold “as is” and has no implied warranties or merchantability or fitness for a particular purpose. There are not warranties which exceed beyond the description put forth hereto. If your silencer is not covered under this warranty, you may have the silencer replaced for half the most current retail price- subject to any and all transfer fees required by the BATFE.
Bowers Group
We don’t try to assign blame. Instead, we provide you with fast, courteous and professional service.
If you shoot up the baffle stack with a bad threading job or because the can got loose, or you’ve filled it with crud from firing countless tens of thousands of rounds through it over the years, we don’t care; we’ll be happy to fix it.
We don’t charge for parts or labor; we just ask that you enclose a check in the amount of $20 to cover our return shipping and insurance. It’s that simple and that fair, because we really do appreciate your support.
If you need technical assistance, have questions or want to send your silencer back for cleaning or service please give us a call at 503-992-8697 or email us for more information. When emailing please make sure to include a phone number.
CMMG
CMMG, Inc. Lifetime Quality Guarantee
Conditioned on being a Limited Warranty of use, maintenance, and cleaning of the product in accordance with CMMG, Inc.’s instructions supplied with the product, CMMG, Inc. warrants that the product was manufactured free of defects in material and workmanship. This Limited Warranty is effective from the date of purchase of the product from CMMG Inc. and transfers with sale, trade, or gift. If CMMG, Inc. determines there is a defect in materials or workmanship, CMMG, Inc. will repair, replace, or substitute part(s), as determined in the sole and absolute discretion of CMMG, Inc., at no charge to the purchaser, provided however, CMMG, Inc. will not provide cash, credit, refund, or pay a third-party to repair the product. If CMMG, Inc. elects to replace the product, CMMG, Inc. is entitled to keep the product that it replaces. Any unauthorized permanent modifications to the product will automatically void this Limited Warranty. To obtain service under this Limited Warranty, you must contact CMMG, Inc.’s Tech Support before any attempted unauthorized permanent modification of the product is made. Please provide a copy of the invoice or proof of purchase, if requested, when submitting Lifetime Quality Guarantee service work.
CMMG, Inc.’s Lifetime Quality Guarantee does not apply to:
· Normal wear and tear of the product;
· Damage resulting from accident, misuse, abuse, or neglect, including, without limitation, failure to follow cleaning and maintenance procedures described in the product manuals;
· Unauthorized permanent modifications of the product;
· Damage resulting from barrel obstruction; or
· Damage or functional issues resulting from hand-loaded, reloaded, remanufactured, or incompatible or defective ammunition. See CMMG, Inc. Ammunition Disclaimer below.
CMMG, INC. MAKES NO WARRANTIES OTHER THAN THIS LIMITED WARRANTY AND HEREBY DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CMMG, Inc. shall not be liable for special, incidental, or consequential damages. Some jurisdictions may not permit the exclusion or limitation of special, incidental, or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness for a particular purpose, so these exclusions or limitations may not apply to you, but are limited to the shortest period permitted by law. No individual or entity other than CMMG, Inc., is authorized to alter the obligations, limitations, disclaimers, or exclusions under this Limited Warranty.
This Limited Warranty shall be governed and construed in accordance with the law of the State of Missouri, without regard to Missouri’s conflict of law rules. Any litigation between CMMG, Inc. and you or your heirs, representatives, or assigns pursuant to this Limited Warranty, or any other warranty, shall be filed before a court of competent jurisdiction and venue in the 13th Judicial District, Boone County, of the State of Missouri. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Dead Air Warranty
We provide a lifetime warranty against all manufacturing defects and damages caused by the normal use of this product. The manufacturer will repair or replace free of charge any suppressor manufactured by, or at the direction of, Sound Moderation Technologies. The product is sold “as is” with no further implied contractual rights or warranties beyond those expressly stated herein.
The warranty does not apply to certain conditions or acts. It is at the sole discretion and determination of Sound Moderation Technologies if a particular defect or condition is covered by this warranty. Conditions not covered include, but are not limited to: modifications, abuse, neglect, use of defective ammunition, use of improperly sized ammunition, and criminal conduct. Sound Moderation Technologies assumes no liability for damages or bodily injury caused by such acts or omissions as previously described. Abuse and neglect are defined as usage outside of the reasonable scope for which the product is intended, thus contributing to the accelerated and unreasonable premature wear of the suppressor itself.
If a repair is indicated then the owner must contact our Customer Service Department at (877) 892-7544. A Dead Air Armament representative will make arrangements for return of the suppressor at manufacturer’s shipping expense. DO NOT SHIP THE SUPPRESSOR FOR REPAIR WITHOUT FIRST CONTACTING CUSTOMER SERVICE AND DO NOT SHIP IN ANY EVENT WITHOUT A COPY OF THE APPROVED BATF FORM. When you ship the suppressor back to the manufacturer, please include a detailed statement concerning the type of defect or malfunction encountered and describe the ammunition used and type of host weapon the product was used on or attached.
If for any reason your suppressor is not eligible for repair or replacement, you may purchase a replacement suppressor for 50% off the MSRP for a same or similar suppressor. Please contact our Customer Service Department for further details and requirements.
Energetic Armament Warranty
Energetic Armament, LLC (EA) warrants the silencer was manufactured free of defects in material or workmanship. Determination and remedy of such defect is at the sole discretion and determination of EA. Please contact EA for warranty support prior to returning the silencer to obtain an RMA number and ensure compliance with BATF regulations. No other warranties are implied. EA makes no warranty of merchantability or fitness of purpose.
Gemtech
The federal Magnuson-Moss Act (the “Act”) does not require any business to provide a written warranty. The Act allows businesses to determine whether to warrant their products in writing. However, once abusiness decides to offer a written warranty on a consumer product, it must comply with the Act. Rather than trying to comply with the various provisions of the Act, Gemtech has simply decided not to provide any written warranty.
You may have other rights, such as implied warranties, that vary from state to state.
It is our intent that the customer be completely satisfied with the product. Please contact our customer service department with any questions or concerns you may have regarding any Gemtech brand product.
All liability is excluded in the event that applicable product warnings and instructions are not observed.
Gemtech reserves the right to make changes at any time and without notice, in prices, to change specifications or designs, to add or remove accessory materials, and to add or delete items without incurring any obligation.
OSS Suppressors
Exclusions. The Limited Product Warranty does not extend to normal wear and tear, unreasonable, criminal or negligent use, rust or corrosion, damage resulting from neglect, improper care or maintenance, failure to comply with the manufacturer’s instructions, damage caused by defective, faulty, nonstandard, remanufactured or reloaded ammunition, improper installation, excessive use or use with firearms not recommended by OSS. Any modifications or repairs not authorized by OSS void the Limited Product Warranty. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, In no event will OSS be liable for any implied warranties, special, indirect, consequential, incidental or punitive damages ARISING FROM OR related TO OSSs breach of the Limited Product Warranty or otherwise related to any persons use of OSS products.
Claims; Sole Remedy. To submit a claim, please contact OSS at the address below. You may be required to submit evidence of your original purchase of the product. If OSS accepts your warranty claim, OSS will provide you with shipping instructions and a Return Authorization Number. You will be responsible to ship your product and a detailed description of the problem, freight pre-paid by you, in accordance with OSS’s instructions. You will be responsible for all risk of loss while your product is in transit to OSS. Do not send live ammunition. Upon receipt of your product, OSS will, at its sole cost and expense (parts and labor are included), repair your product. OSS will pay for return shipping. All NFA regulated products must be processed appropriately by OSS Compliance and any unauthorized returns or attempts to transfer NFA products back to OSS without the appropriate paperwork will be denied and immediately shipped back. OSS is not responsible to provide any other remedy for a failure covered by this Limited Warranty.
If you have questions concerning this warranty, please contact OSS’s customer service department at:
OSS Suppressors, LLC
Attn: Customer Service Department
280 West Central Avenue
Murray, Utah 84107
Telephone: 801-542-0425
Email: warranty@osssuppressors.com
Q SUPPRESSORS
LIMITED WARRANTY: Q warrants that the enclosed product was originally manufactured free of defects in workmanship or material and that the product meets manufacturing specifications at the time of manufacture. This warranty is limited to the repair or replacement of the product. No implied warranties of any kind are made herein and this warranty does not apply to any accessory items attached or appurtenant to the silencer device or firearm. Q MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. Product technical specifications and/or designs may be changed without notice. This warranty does not cover negligence, misuse, careless or improper handling, and/or operation, abuse, unauthorized adjustments or modifications, improper mounting/installation, ordinary wear and tear, the failure to follow manufacturer instructions, and/or the use of inappropriate or defective ammunition. ONLY USE FACTORY CERTIFIED SAMMI / C.I.P. APPROVED AMMUNITION WITH Q SILENCERS AND FIREARMS. WARRANTY REPAIRS/RETURN OF DAMAGED SILENCERS AND FIREARMS: If a silencer or firearm is damaged due to a manufacturing defect once it has been fired, it may be returned to Q for repair or replacement. Determination to repair or replace is made solely at the discretion of Q and only after Q has had the opportunity to examine and determine that the cause of damage is due to manufacturer defect. It is the responsibility of the customer to cover shipping costs and insurance to return any product to Q for inspection or repair. Q will pay any reasonable shipping and insurance costs to return the product to the customer. To ensure proper legal procedures for any NFA item repair returns, the customer should complete and provide a copy of the General Service Form with any packages sent to us. (For CUSTOMER SUPPORT/RETURN & REPAIR POLICIES please contact 603.294.0047). BATFE no longer requires transfer on a Form 5 to the manufacturer for repair. BATFE does require a letter accompanying the product detailing the repairs or modifications required. BATFE requires proof of ownership satisfied by a photocopy of the front of the owner’s form 3, 4, or 5. NOTE: For silencers, BATFE prohibits transferring the serial number to a new outer tube in the case of damage to the tube. Tube damage rendering the silencer unsafe to use will require a new silencer. Q SHALL HAVE NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL Q BE LIABLE FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ECONOMIC LOSS. This warranty and disclaimer is subject to all applicable laws, some of which may limit these terms.
Radical Firearms
Radical Firearms manufactured or branded products come with a limited lifetime warranty granted to the original owner of the product. This warranty is non-transferable. Radical Firearms products are warranted to be free of manufacture and workmanship defects. Under this warranty Radical Firearms upon inspection will repair or replace a product due to any defects found in material or workmanship.
Radical Firearms warranty will not cover any of the following: Unauthorized alterations to a firearm or upper. Changing of a product any way from the factory condition. Careless or negligent handling resulting in accidental damage of a product. Barrel obstructions due to ammunition or improper maintenance. Ordinary wear and tear of a product including cosmetic damage. Unauthorized repairs not made by Radical Firearms. Damage caused by not conducting routine maintenance resulting in rust or corrosion. Damage cause by hand-loads or by ammunition defects.
The use of the following types of ammunition will void the warranty: Corrosive military surplus, hand-loaded, factory remanufactured, or factory loaded ammunition not loaded to C.I.P. or SAAMI specifications.
Any repairs that are conducted on a voided warranty will be at the expense of the customer. In order for warranty work to be conducted a RMA number must be on the product being repaired either on the shipping label or written on the package. If there is no RMA number present on the shipping label or written on the package, then the product will be returned to the courier used. Repair requests will be made through the Customer Service Department and at the time an RMA number will be issued. If the item was purchased directly from Radical Firearms please have your order number and e-mail ready before contacting a Customer Service Representative.
If a product was not ordered from Radical Firearms please provide an invoice from the dealer from which the product was purchased from and send the invoice to Customer Service through e-mail. When sending products for repair the contents of the package must be adequately secure to protect from damage that may occur during the shipping process. Radical Firearms is not responsible for damage of a product caused by shipping.
If no issues are found with a warranty issue customer will be responsible for shipping to and from Radical. Payment for return shipping will be collected before product is shipped back to customer.
Silencerco's Warranty
Lifetime Warranty
Silencerco, LLC (“SilencerCo”) warrants to you that if any product sold by SilencerCo and used for its intended use ever becomes defective, SilencerCo will repair or replace the product at no charge, other than shipping, subject to the conditions set forth below.
THE WARRANTY EXTENDS ONLY TO THE ORIGINAL REGISTERED PURCHASER.
This warranty does not cover damage to our products or host firearm resulting from careless or irresponsible handling adjustments or modifications to its intended design, negligence, or other unforeseeable abuse. SilencerCo assumes no liability for unsafe or illegal use of the silencer by its purchaser or any other user that comes in contact with the product after purchase. SilencerCo assumes no responsibility for physical injury or property damage resulting from careless or irresponsible handling or by any use contrary to the recommendations, warnings and cautions generally listed in this manual. SilencerCo does not cover damage to the silencer or host firearm resulting from improper “hand-loaded, reloaded, previously used or otherwise defective ammunition. THIS WARRANTY IS FURTHER REGULATED BY RELEVANT AND APPLICABLE STATE AND FEDERAL LAWS.
If SilencerCo determines that you satisfy the conditions for warranty coverage under this limited warranty, SilencerCo will, at no charge, replace or repair the SilencerCo product with the same or similar model subject to the terms herein. If no replacement is available, and SilencerCo determines that the product cannot be repaired, SilencerCo will replace your nonperforming or defective unit with a unit that, in SilencerCo’s sole determination, is substantially similar to your lawfully purchased and registered product. This warranty extends to any and all parts as originally sold by us, but does not extend to any altered product or firearm that is altered or rebuilt after original purchase, damaged through abuse, misuse through lack of proper care and maintenance, or used other than for its legal intended purposes.
SILENCERCO’S LIABILITY FOR BREACH OF ANY WARRANTY WITH RESPECT TO A SILENCERCO PRODUCT SHALL BE LIMITED TO REPLACING OR REPAIRING THE NONPERFORMING OR DEFECTIVE PRODUCT AS DESCRIBED IN THIS LIMITED WARRANTY. THIS LIMITED WARRANTY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO A NONPERFORMING OR DEFECTIVE PRODUCT, AND SILENCERCO WILL NOT BE LIABLE FOR ANY OTHER DAMAGES, INCLUDING DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DIMUNITION IN VALUE DUE TO REPAIR OR REPLACEMENT WITH A DIFFERENT PRODUCT.
SureFire Warranty
SureFire warrants that if you—our customer—purchase one of our products, and we determine that it is defective in material and/or workmanship during your lifetime, we will repair or replace it—no hassle!
Rechargeable batteries and chargers are warranted for two years from the date of purchase.
SureFire warrants our EarPro products to be free from defects in workmanship and materials for a period of 90 days from the date of purchase.
Our warranty does not cover consumables or normal wear-and-tear— things like batteries draining, headbands and headpads wearing out, ink cartridges running out, and switches wearing out—or damage resulting from abuse, alterations, unauthorized repairs, or use contrary to SureFire’s user manuals.
Should you need a replacement product, SureFire reserves the right to replace an obsolete product with a current production, like model. In the event that any issue with a SureFire product is not covered under this warranty SureFire can arrange to have the product repaired for a reasonable fee.
Standard Disclaimer
EXCEPT AS SPECIFIED ABOVE OR PROHIBITED BY APPLICABLE LAW: ALL EXPRESS OR IMPLIED CONDITIONS AND WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OF ANY INFORMATIONAL CONTENT, ARE HEREBY EXCLUDED AND DISCLAIMED BY SUREFIRE; AND IN NO EVENT WILL SUREFIRE BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES HOWSOEVER ARISING AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PRODUCTS, PRICES, AVAILABILITY, SPECIFICATIONS, AND OFFERS ARE SUBJECT TO CHANGE OR CANCELLATION AT ANY TIME WITHOUT NOTICE.
Warranty Claims
For problems with a SureFire product, or to return a product for repair, replacement or refund, please click here for full information and instructions.
GRIFFIN ARMAMENT
For the life of the product, we will repair or replace the product at no charge to you if it becomes damaged or defective for any reason other than loss, theft, or misuse.
- No warranty card or registration needed
- No receipt required
- Warranty is fully transferable to future owners of the product.
With tens of thousands of satisfied customers we have the confidence to offer you one of the best warranties in the industry. Our commitment to customer service and satisfaction is equally as important as our commitment to product quality and value. Our Perpetual™ Warranty will always be there to take care of our customers.
YHM – YANKEE HILL MACHINE
YHM products are warranted for life to be free from defects in material and workmanship. Any such defect for which YHM is given written notice by a customer will be remedied by YHM. All returns must include a copy of the RMA form. YHM does not warranty against products that are deemed to be damaged through unreasonable use, corrosion, neglect, or ordinary wear and tear. YHM products are sold “as is” and have no implied warranties of merchantability or fitness for a particular purpose. YHM reserves the right to make changes at any time and without notice to policies, prices specifications or designs, to add or remove accessory materials, and to add or delete items without incurring any obligation.
All products being returned to YHM require a pre-approved Return Material Authorization (RMA) number. Please contact the Sales Office for a RMA number. Shipments without a RMA number or without a RMA Form may be refused. RMA numbers are valid for a period of 30 days. After that, you must call for a new RMA number. Please be as specific as possible with the reason for the return, otherwise we may not be able to troubleshoot the exact problem. If there is no reason for the return or the description is vague, only basic tests will be performed and if no issue can be found it will be returned back to the customer in the same condition it was received.
THUNDER BEAST
LIFETIME WARRANTY:
Thunder Beast Arms Corporation (TBAC) will repair or replace (at its option) free of charge any product manufactured by TBAC for the duration of this lifetime warranty. This warranty is of unlimited duration and covers service, repair, and/or replacement of the TBAC product damaged during normal use and conditions. This warranty guarantees our products to be free from defects in workmanship and materials. It does not cover normal wear and tear.
LIMITATIONS
This warranty does not cover damage to the products and/or other firearms or products resulting in whole or in part from criminal, abusive, or negligent use, use by untrained individuals, improper or careless handling, unauthorized modifications, defective, improperly loaded, non-standard, non-SAAMI/NATO specification, hand-loaded, or re-loaded ammunition, or neglect. Any repairs to the product made necessary by these factors are not covered by this warranty.
This warranty does not cover additional taxes due to the BATFE if a suppressor is damaged beyond repair or if a part deemed non-replaceable by the BATFE is damaged beyond repair.
This expressed lifetime warranty is the only warranty on the product. This product is sold as is and has no implied warranties of merchantability or fitness for a particular purpose.
This warranty is not extended to third-party products resold by TBAC; the original manufacturer’s warranty, if any, only applies.
TBAC is not responsible for the misuse of its products.
NOTE ON THREADS AND ALIGNMENT
TBAC can only control the alignment of the suppressor to its threads. TBAC cannot control the alignment of the muzzle threads to the bore if the work was done by anyone else. The warranty covers only defects in the suppressor. Improper installation or installation on a firearm with faulty or improper muzzle threads comprises improper use and related damages are not covered under the warranty.